Privacy Policy

Introduction

Welcome to http://ketamine-for-depression.trustedstandard.com (referred to as “Ketamine for Depression,” “we,” or “our” throughout this policy). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details how we collect, utilize, and protect the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website located at http://ketamine-for-depression.trustedstandard.com.
Mobile and desktop applications developed by us and made available through app stores or download links on our site.
Online services offered, such as user accounts, subscription services, and community forums.
Products purchased or accessed through our platform.

Please note that this policy does not extend to third-party websites, applications, or services that we may link to but are not under our direct control. These entities have their own privacy policies, which we encourage you to review before providing any personal data.

Processing Activities

Our Privacy Policy guides how we interact with users in various scenarios:

Using Our Services as an Authorized User: When you sign up and use our applications or services, we collect and process your personal information to manage your account, provide the requested services, and improve your user experience.
Visiting Our Websites: We track visitor interactions on our sites using analytics tools, which may include IP addresses, browser types, referring/exit pages, and clickstream data for website navigation analysis.
Communications: If you choose to receive communications from us (e.g., newsletters, promotional emails), we use your contact details to deliver these messages and may track email opens and clicks to measure engagement.

Personal Data Collection

We collect several types of personal information, including:

Account Information: This includes user names, passwords (hashed and salted for security), and profile details you provide during registration or account setup.
Payment Information: Credit card numbers, payment method details, billing addresses, and transaction history are securely collected and processed to facilitate purchases and subscription renewals.
Financial Information: We may collect bank account details (for direct debits or similar transactions) and financial records for accounting and service improvement purposes.
Purchase Information: Data related to products purchased, such as order numbers, quantities, prices, and delivery addresses, is stored for order fulfillment and customer support.
Mobile Device Identifiers: Unique device identifiers (UDIDs), advertising IDs, and mobile network information are collected to deliver personalized content and analytics.
Location Data: With your consent, we may access your location data to provide location-based services or tailor recommendations based on your geographical area.
Feedback and Reviews: We encourage user feedback and reviews, which include personal experiences, ratings, and comments that help us enhance our products and services.
Social Media Information: When you interact with us through social media platforms, we may collect information from these accounts to personalize content and improve community engagement.
Product Information: Details about the products you view, search for, or purchase on our site are recorded to support customer service, analytics, and targeted advertising (with user consent).

We acquire this data through direct input by users, automatic logging of interactions with our systems, and aggregated data from third-party sources.

Cookies and Similar Technologies

Cookies are small text files stored on your browser or device when you visit our website. We use cookies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These ensure basic functions of our site, such as secure login, session management, and language preferences.
Preference Cookies: Used to remember settings and choices, like layout preferences, ad personalization, and chat agent interactions.
Analytics Cookies: Help us understand user behavior on our sites, track website performance, and deliver targeted content.

Users can control non-essential cookie permissions through our website’s privacy settings or by using browser tools that manage cookies.

User Rights and Choices

Depending on your jurisdiction, you have various rights regarding your personal data:

Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal information from our systems.
Restriction: You may opt to restrict the processing of your data for specific purposes or object to certain uses.
Portability: We can provide a copy of your personal data in a structured, commonly used format upon request.
Objection: You have the right to object to the processing of your data for legitimate interests or direct marketing purposes.
Non-Discrimination: We are committed to treating all users fairly and will not discriminate against those who exercise their data rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Significant changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact our Data Protection Officer at:

Email: [email protected]
Postal Mail: Ketamine for Depression Privacy Team, [Address], [City, State, ZIP Code]

We value your feedback and aim to respond promptly to all inquiries.